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Black screen

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‎02-01-2020 16:16

‎02-01-2020 16:16

Brought my verse a month ago was working fine then screen started to go funny now only have a black screen what do I do to fix issue

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‎02-01-2020 16:40

‎02-01-2020 16:40

Assuming it has been properly charged, try a Restart and do it several times if necessary.

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‎02-02-2020 19:54

In response to SunsetRunner

‎02-02-2020 19:54

Doing a restart does not seem to work, do all versa do this.

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‎02-02-2020 20:14

‎02-02-2020 20:14

Mine doesn't show a black screen, but it flashes the Fitbit logo constantly without actually doing anything. I hope you're not a couple weeks past your warranty because you won't get help even though the original Versa doesn't seem to last very long. 

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‎02-02-2020 21:15

In response to Kotterrock

‎02-02-2020 21:15

No still in warranty only brought it in January 2020 waiting to hear from customer support not holding my breathe as most post just wish you good luck with their help

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‎02-11-2020 21:52

‎02-11-2020 21:52

Still not heard from customer support this is disgusting from such a big company. I will never buy their bad products again they don’t care about their customers such a shame before the screen went a good product. 

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