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Black screen

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‎09-22-2020 07:42

‎09-22-2020 07:42

The screen on my versa 2 is black. It still vibrates when you touch the screen and still receives notifications but I cannot see anything. I have tried to reset it but it is still a black screen. I have only had this watch for one month.

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‎09-22-2020 17:24

‎09-22-2020 17:24

Hi @SunsetRunner, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared, your effort troubleshooting this situation before posting over here is also appreciated. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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