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Black screen0

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‎10-08-2020 14:21

‎10-08-2020 14:21

Last night my versa light went black . i have looked up videos and did everything suggested . still black screen. It is charged and synchronized with the app. Whats next? I bought it less than 3 months ago. I need help!!!!

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‎10-08-2020 16:37

‎10-08-2020 16:37

Hi @OzzorioBolsoni 

Welcome to the forum. I'm sorry to hear you are having an issue with your Versa. If you have tired, restarting (holding down the button for 10+ second) and that didn't fix your issue, My next suggestion would to contact customer service. Given that it's less than 3 months old it will be under warranty. 

Marci | Bellevue, WA
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