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Blank icons due to update

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‎08-14-2022 16:00 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

‎08-14-2022 16:00 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

The latest update just finished. Most of the icons on my watch are blank, just circles with no picture or words. And the Notification shade is off center, I can barely see the thumbs up and that's it. A bad update. Restarting the watch had no effect. 

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‎08-15-2022 04:55

‎08-15-2022 04:55

Hi @Neremite - can you chat via the Fitbit App, Click profile photo, Help & support, contact Customer support?

Author | ch, passion for improvement.

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‎08-15-2022 06:17

‎08-15-2022 06:17

I had the same thing. I had to factory reset my watch by watching a YouTube video and counting down to the right selections in settings;

 

Go to Settings - bottom right icon on first right swipe screen

Go to About Versa 3 - second from bottom option in first Settings menu

Go to Factory Reset - bottom selection in the About menu

Touch Yes - right, bottom side after Factory Reset. It showed as blue on my screen but there were no words. 

 

It takes a while to reset but my Versa seems fine now. 

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