help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth Not Connecting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-05-2020 08:18

‎09-05-2020 08:18

I have gone through every help suggestion I can find. Nothing is working

It’s less then two years old. And I cannot get it to connect to Bluetooth. This updates can’t be done.  My time is off. Very confused and disappointed 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-05-2020 10:23

‎09-05-2020 10:23

The tracker does not need to be connected to the phone's bluetooth to sync. 

BTW what phone are you asking

Best Answer
0 Votes