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Bluetooth headphones connection problem

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‎03-30-2020 12:16 - last edited on ‎11-11-2024 06:27 by Fitbit Moderator

‎03-30-2020 12:16 - last edited on ‎11-11-2024 06:27 by Fitbit Moderator

I'm having a very strange issue. While getting ready for a run, bluetooth headphones connect to my Versa with no problem and everything works fine. Within a few seconds of leaving my apartment, however, the connection rapidly drops to terrible quality; music is choppy and halting and is interspersed with the beeping of headphones loosing and reestablishing connection every few seconds. After about ten minutes of this, the connection starts to resolve into normal quality. What on earth is going on?

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‎03-31-2020 13:25

‎03-31-2020 13:25

@dontcare BT interference. Normal when outside. I would have the same problem with my phone and BT headset. Does it happen in certain geographic areas? Perhaps there's bigger interference there? 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-31-2020 13:25

‎03-31-2020 13:25

@dontcare BT interference. Normal when outside. I would have the same problem with my phone and BT headset. Does it happen in certain geographic areas? Perhaps there's bigger interference there? 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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