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Bluetooth not syncing

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‎08-13-2020 05:50

‎08-13-2020 05:50

My versa lite Fitbit stopped syncing data to my phone and it kept saying my device could not be found. So to try and fix it I removed the device, forget the Bluetooth and reinstalled the app. After doing all this my Fitbit will not connect to my phone when I try to set up the device in the app. I an wondering if anyone has any advice I can try, or if I need a new watch.

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‎08-13-2020 06:16

‎08-13-2020 06:16

Hi @Fdavis21,

 

I had similar problems with my Versa 2 this weekend.  Have you cleared the cache on your phone?  Are you setting it up over WiFi?  I had to do that this weekend in order to get my Versa 2 to sync.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎08-13-2020 06:29

In response to DramaQueenDiva

‎08-13-2020 06:29

I actually did go and clear the cache this morning and am trying to do it over WiFi.

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