Bluetooth settings to sync Versa Lite

[ThingDontWork]

For normal syncing, what should the V-Lite Bluetooth setting be set to, on, off or sync, and why?

Thank you.

Moderator Edit: Clarified subject

[RicardoFitbit]

Hello @ThingDontWork, welcome to the Community Forums.

Thanks for bringing this to our attention. To learn more about how Fitbit devices sync data, I recommend you to check all the information that's specified on our help article: How do Fitbit devices sync their data? and let me know if you have any additional questions.

I'll be around.

[ThingDontWork]

Neither of my devices, Gax Tab A nor L&G Android phone support BLE, so looks like Im SOL. Waste of $.

[RicardoFitbit]

Your reply is appreciated @ThingDontWork.

I'm sorry to know that you're still experiencing difficulties with your Versa Lite. For us to move on, can you please try with a compatible device instead and let me know if the issue persists?

I'll be waiting for your reply. 

[ThingDontWork]

All we have is ubiquitous Android devices, which is ironic since fitbit is owned by....Google.

Ive lost 3 days trying every sequence and combo of booting and enabling, with 3 devices.

Thanks for your help.

Moderator Edit: Content - Off topic

[RicardoFitbit · Accepted solution]

Hi @ThingDontWork, thanks for taking the time to share your thoughts with me.

Let me share with you that we are aware of the syncing issue that's affecting our users, currently working to solve it and hope to have a fix pretty soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution. We apologize for any trouble, appreciate your patience and look forward to getting you back on track as soon as possible.

Please let me know if there's anything I can do to assist you in the meantime.