Bluetooth sync requirements

[jc092586]

Is Bluetooth LE a new equirement via the newest update? I've had my V2 for over a year and it's not syncing anymore.

My phone is no listed as, "approved."

It IS bluetooth 4.2.

Done:

On/off for both

Unpair/repair

Uninstall/reinstall

Factory Reset

Also, I installed Fitbit app on my windows 10 laptop and it is syncing there. This is asinine.

[SteveH]

Are you referring to the update to the android app (version 3.37)? If so, there's a known bug with syncing for some of us. Keep an eye on the following thread where Fitbit are posting updates:

https://community.fitbit.com/t5/Android-App/Fitbit-will-not-sync-after-Android-app-update-version-3-...

[jc092586]

Not sure. I think me saying it won't sync is misleading. It's not connecting via bluetooth.

My bluetooth settings say, "Unable to pair. Check settings for this device and try again."

I had a firmware update, and an app update back to back. Not sure which was first.