06-14-2021
16:21
- last edited on
06-16-2021
13:02
by
YojanaFitbit
06-14-2021
16:21
- last edited on
06-16-2021
13:02
by
YojanaFitbit
I have two fitbits and both have cramped out.
Moderator Edit: Clarified subject
Best Answer06-16-2021 13:09
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-16-2021 13:09
Hi there, @Maebb. Welcome to the Community Forums. I'm sorry to hear about your experience with Fitbit products.
When a smartwatch suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors. For more information about this, you can check our warranty policy.
Have a nice day.
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Best Answer