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Broken Versa Lite

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‎06-14-2021 16:21 - last edited on ‎06-16-2021 13:02 by Moderator Alum

‎06-14-2021 16:21 - last edited on ‎06-16-2021 13:02 by Moderator Alum

I have two fitbits and both have cramped out.

 

Moderator Edit: Clarified subject

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‎06-16-2021 13:09

‎06-16-2021 13:09

Hi there, @Maebb. Welcome to the Community Forums.  I'm sorry to hear about your experience with Fitbit products. 

 

When a smartwatch suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors. For more information about this, you can check our warranty policy.

 

Have a nice day. 

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