Broken screen

[Dom-2409]

Yesterday my new Versa fitbit fell off the dining table onto a hard tiled floor and broke the screen in the bottom left hand corner. It still works but the screen is damaged. Can I get it replaced?

[SteveH]

Fitbit's tend not to be repairable (they don't have repair centres) and I've not seen any posts where someone has found a solution for this. 

Equally unfortunate is that the warranty terms exclude accidental damage but if you'd like to see if customer support can offer any help at all you can contact them via contact.fitbit.com

I fear though that you'll need to get a new tracker if you are not able to live with the damage

[Dom-2409]

Thanks Steve,
Much appreciated.
Dominic