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Broken strap

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‎07-25-2022 14:43 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

‎07-25-2022 14:43 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

Has anyone had a situation where the strap has just broken off leaving the end of it in the pebble?  I can’t get the piece out of the pebble to fit another strap. Any advice welcome

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‎07-26-2022 03:19

‎07-26-2022 03:19

Yes I had the same problem. I called and they sent me new straps.

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