05-29-2019 07:46 - edited 05-29-2019 07:50
05-29-2019 07:46 - edited 05-29-2019 07:50
So, today is Wednesday 22:39 hrs, and I've just synced my watch.
On Tuesday, I went to bed at 22:46 hrs and woke up on 0131 hrs (in the morning of Wednesday), since I didn't sleep well.
According to Fitbit, I then went to sleep at 0625 (in the morning) on Wednesday until 0915 hrs, but Fitbit recorded it as Tuesday.
I then tried to sleep again on Wednesday, in the afternoon, but Fitbit still recorded it as Tuesday.
Please fix this bug.
Sure, if I sleep uninterrupted (from Tuesday night till Wednesday morning), I understand when Fitbit shows it as Tuesday.
But if I sleep with interruptions and sleep at whatever time in the dawn, it should show that day, and not the previous day!
This photo below shows that it is Wednesday, 22:42 hrs currently.
And from this screenshot below, it is still showing nothing on Wednesday morning.
05-31-2019 16:34 - edited 05-31-2019 16:35
05-31-2019 16:34 - edited 05-31-2019 16:35
Hi @chuacw, it's nice to see you again in our Community Forums! I am sorry for the delayed response.
Thank you for sharing the details of the issue you're experiencing with tracking your sleep. I appreciate your efforts bringing this to our attention and providing screenshots! We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. Meanwhile, I recommend restarting the Fitbit app and making sure it is up-to-date. If you would like to edit your sleep log, you can follow the steps from this help article: How do I change my sleep history?
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.