01-03-2021
06:49
- last edited on
01-03-2021
18:34
by
RicardoFitbit
01-03-2021
06:49
- last edited on
01-03-2021
18:34
by
RicardoFitbit
Hi
I have send numerous bug reports but I get no other solution but " re-intall versa"
I have several issues ( IOS all with latest updates )
1) Creating new foods .... NO comma visible ... just the numbed. So I can not add 1.5 grams of Carbon for example.... just whole grams ... I can when I add the new food on my Dashboard on internet !!
2) adaped maximum heartbeat or adapted zone ... there is a switch .. I can flip the switch but when I get out that menu and back in again the switches are OFF again ... So does not remember
3) stride length same switch issue ... I want it AUTO and I can select that to on ( flip the switch ) ... but does not remember and when I get out of that setting menu and get back in .... its of again 😞
This drama is going on for months now .... Please get this solved ( I even completely re-installed my iPhone from scratch ...
Moderator Edit: Clarified subject
Moderator Edit: Content
01-04-2021 09:11
01-04-2021 09:11
Hi @SunsetRunner
The work around for #2 & #3 is to make the edits on the web based dashboard. Either use a computer or a browser on your mobile device and make the changes. I use iOS and have found this works, the change stay in place, unlike if I make the edits on the mobile app.
I hope that helps a little bit.
01-04-2021 11:05
01-04-2021 11:05
Wow
after more then a year and numerous mails ... this worked !!! Stride length is auto
very disturbing Fitbit could notvtell me and this is happening to the IOS app for so long.
very annoying now is the lack of a “,” when adding a new food ( also going on for months now 😞 )
thanks for the help
01-04-2021 11:25
01-04-2021 11:25
I'm glad it helped @SunsetRunner. Love your profile picture, Jack Russell?
01-04-2021 11:40
01-04-2021 11:40
Yeah correct ... my Jack Russel Chelsea 😬👍
again thanks for the help