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Calorie count

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‎08-24-2020 05:16

‎08-24-2020 05:16

For the last couple of months my versa app has considerably dropped the number of calories it’s assigning for activities.  Ie: if I walk for 60 mins, it might assign 62 calories, etc...  the watch seems to show an accurate count but the app doesn’t.  I’ve deleted it and reinstalled it a couple of times with no success.  The bug fixes haven’t solved it.  Help!

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‎08-24-2020 08:09

‎08-24-2020 08:09

Is the problem in the exercise summary, or, daily total, or both?

If in exercise summary, how is workout recorded: exercise app, auto-recognized, or manually logged?

 

If your weight somehow got set to something way too small, that would lower calorie burn, but that would show on watch too.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-24-2020 09:40

In response to JohnnyRow

‎08-24-2020 09:40

Hi there. It seems to be in the exercise summary only. I checked my weight and it’s set accurately. Thanks

Sent from my iPhone
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‎08-24-2020 09:58

In response to lisaeball

‎08-24-2020 09:58

The only way I can see to make sense of this is to post screen caps of workout summary, including length of time, heart rate, calories, ...

 

Make sure it recorded whole workout, not just a minute or 2 of it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎08-24-2020 12:36

In response to JohnnyRow

‎08-24-2020 12:36

Sent from my iPhone
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