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Can not access my original data

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‎04-13-2020 02:07

‎04-13-2020 02:07

I am not sure what had happened but I am not able to upload all my previous data and it had take me back to data I had from 2018. 
please can someone help? 

thanks 

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‎04-13-2020 09:14

‎04-13-2020 09:14

Data is stored by account/email.  It sounds like maybe you have used 2 different Fitbit accounts and are not logged into the one you mean to be.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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