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Can't add Find My Phone to my Versa 2

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‎08-30-2022 03:53 - last edited on ‎10-19-2022 12:14 by Fitbit Moderator

‎08-30-2022 03:53 - last edited on ‎10-19-2022 12:14 by Fitbit Moderator

I am trying to add Find my phone to my Versa 2 but it states it’s unavailable.  Why is not available? 

 

 

Moderator Edit: Clarified subject

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‎08-30-2022 04:15 - edited ‎08-30-2022 04:17

‎08-30-2022 04:15 - edited ‎08-30-2022 04:17

Hello @Kage1031 

 

That’s odd it’s not showing as available. I have a Versa 2 and using an iOS for my Fitbit App as well and I can find it on mine. 

Are you taking this path: open the Fitbit App, tap profile picture, scroll down and tap Versa 2 then tap Gallery. Next tap the magnifying glass icon at the top then type Find My Phone in the search bar then tap enter on my keyboard. 

If it’s still missing look to make sure you have the latest Fitbit App version. Also if your Versa 2 is new (within 1-3 days) it takes a few days for your Versa 2 to receive an update to open up many apps in the Gallery. 

😃Hopefully your able to find it taking the path I described. Let me know if this provides you with the answer you need

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