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Can’t add versa to iphone

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I was having issues with my versa (trouble syncing and the time/date was wrong after it went completely flat yesterday...it charged last night and the time just carried on from when it died).

in an effort to try and fix everything I removed my device from the app but now I can’t add it again! It finds the device, thinks about connecting for a couple of minutes then fails. I’ve turned the Bluetooth off and on again. Deleted the app and reinstalled it. Turned the Fitbit off and back on. Running out of ideas!

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Fixed it! I turned the whole phone off and now it’s worked

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Fixed it! I turned the whole phone off and now it’s worked

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Amazing! Thank you. I had this issue in setting it up for the first time. Your advice was perfect!

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