I have had my Fitbit versa lite for about a year. I generally don’t sync it very often because syncing is pretty unreliable and I mainly only use it for a day by day step counter.
However, this morning my versa lite started getting sluggish. It would still count steps but it kept showing me the Fitbit logo. A few hours later, it changed to only show a red x with the error “data not cleared sync and try again”.
I tried to sync it with the app on my iPod touch but it wouldn’t talk to my device.
I was told to remove the device from my profile so I did, but when I tried to reconnect it, the iPod touch couldn’t even recognize the versa lite at all.
I did everything. I turned off Bluetooth and turned it back on but still the versa lite didn’t appear in the list of connected devices. I even tried a family member’s iPhone.
The only thing that sort of worked was attaching the versa lite directly to a pc through a physical usb link. The versa lite showed up on Bluetooth but still couldn’t be attached to my account because the app couldn’t find it.
I am very frustrated because I have tried everything suggested and nothing is working. Please respond.
