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Can't connect my Apple Airpod to Versa

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‎07-25-2018 01:22 - last edited on ‎07-26-2018 04:40 by Moderator Alum

‎07-25-2018 01:22 - last edited on ‎07-26-2018 04:40 by Moderator Alum

I have a pair of Apple Airpod wireless earphones. I tried syncing them to the Versa several times but it says it cant find anything. Any solutions?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-26-2018 04:42

‎07-26-2018 04:42

It's great to see you here @Bhavna_F.

 

Thanks for letting us know about the issue you are experiencing connecting your Airpod with your Versa.

 

We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-28-2018 09:37

In response to AlejandraFitbit

‎08-28-2018 09:37

your company must have a fix date in mind. I think thta it is very disenjenious that not the long ago you were asking owers to turn off and turn on their phones. im sure that you new that these devises were not compatable. So no sound.... thats a waste of time

 

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‎09-03-2018 18:33

In response to AlejandraFitbit

‎09-03-2018 18:33

Hi Alejandra:

 

is is there any update on this item or an ETA for its resolution from Fitbit at this time?

 

thanks

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