Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't delete clock faces on my Versa 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

My Versa 2 all of a sudden has a second clock face on the display that I did not download. It toggles back and forth between the one I downloaded and selected and the one that suddenly just appeared. I want to get rid of it. Any ideas? It doesn’t show up on my list of saved clock faces so I can’t delete it from there. 

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hi there @Jlb123456, welcome to the Community Forums. I'm sorry to hear about the inconveniences you've been having with the clock faces on your Versa 2. I'll be glad to help you with that. 

Please note that many clock faces also require access to certain stats or other information. Note that turning off any of these permissions might cause the clock face to stop functioning. To adjust what a clock face has access to, tap the installed clock face > See all details > Permissions. However, to remove a clock face, tap the clock face > Remove Clock Face.

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. In this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

Hi there @Jlb123456, welcome to the Community Forums. I'm sorry to hear about the inconveniences you've been having with the clock faces on your Versa 2. I'll be glad to help you with that. 

Please note that many clock faces also require access to certain stats or other information. Note that turning off any of these permissions might cause the clock face to stop functioning. To adjust what a clock face has access to, tap the installed clock face > See all details > Permissions. However, to remove a clock face, tap the clock face > Remove Clock Face.

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. In this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes