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Can't get Bitmoji connected on Versa

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‎06-27-2020 12:18 - last edited on ‎07-15-2020 07:08 by Fitbit Moderator

‎06-27-2020 12:18 - last edited on ‎07-15-2020 07:08 by Fitbit Moderator

i cant get my bitmoji to connect.

 

 

Moderator edit: updated subject for clarity

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‎07-15-2020 07:06

‎07-15-2020 07:06

Hi @tarenmarie, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since the Bitmoji clock face is not connecting.

 

Please make sure that you are following the steps listed in this help article when trying to install the Bitmoji app and clockface.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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