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Can’t get notifications on fitbit

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‎04-30-2019 14:08 - last edited on ‎05-01-2019 09:09 by Fitbit Moderator

‎04-30-2019 14:08 - last edited on ‎05-01-2019 09:09 by Fitbit Moderator

I have an iPhone XR and I was getting notifications through fine but they’ve stopped over night. I’ve tried forgetting the device and pairing again, restarting my Fitbit and shutting it down. Everything else is working fine. Does anyone have any ideas please? Thanks

 

I figured it out!

 

 

Moderator edit: merged reply

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7 REPLIES 7

‎05-01-2019 09:13

‎05-01-2019 09:13

@GH2000 Welcome to our Fitbit Community! Regarding the notifications issue that you were experiencing with your Fitbit Versa, I'm glad to hear that you managed to get it resolved. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎05-01-2019 10:10

‎05-01-2019 10:10

I’m having the same problem the last couple days. Have tried turning both the Fitbit and the phone on and off. Unpaired the Bluetooth, and still nothing😩 I have the iPhone XS

 

Please help!!

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‎05-01-2019 11:21

‎05-01-2019 11:21

How did you fix it ? Lines going the same. That's why I came here 

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‎05-01-2019 11:22

‎05-01-2019 11:22

How did you fix it ? Mines doing the same. That's why I came here 

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‎05-01-2019 12:03

‎05-01-2019 12:03

I can’t get notifications either. It seems since I downloaded the bitmoji clock face. 

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‎05-01-2019 12:27

In response to JuanJoFitbit

‎05-01-2019 12:27

I am having this problem as well but I have a android

@JuanJoFitbit wrote:

@GH2000 Welcome to our Fitbit Community! Regarding the notifications issue that you were experiencing with your Fitbit Versa, I'm glad to hear that you managed to get it resolved. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

 

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‎05-08-2019 09:45

In response to Kitana88

‎05-08-2019 09:45

Hi, I had changed the settings on my phone so messages wouldn’t show in the notification centre. It seems that this needs to be switched on for them to come through to your watch. Hope this helps.

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