05-14-2021 17:05 - last edited on 05-18-2021 04:21 by MarreFitbit
05-14-2021 17:05 - last edited on 05-18-2021 04:21 by MarreFitbit
Hello
Fitbit needs to consider making some changes on what platforms people can sync new devices to. For instance, I have a versa 2 and my newest one Inspire 2. Found out you can't sync the Versa 2 and the Inspire 2 to one account. Downloaded the app to my Kindle Fire only to find out I can't sync my Versa 2 there even on another email. As popular as Fit it is, seems to me it should be able to setup on any given device. Just a suggestion.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
05-18-2021 04:19
05-18-2021 04:19
Hi there, @happyfeets @jakesavage. Thanks for stopping by in the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products.
As you have been told by our Support Team, you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time. For more information, see Can I use more than one Fitbit device with the same account?
If you have any further questions, please feel free to update your support case so our team can continue assisting you.
By the way, I've moved your post to the Other Versa Smartwatches board for organization purposes.
Have a nice day.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-14-2021 18:22
05-14-2021 18:22
i agree its annoying when you have multiple devices that you want to use during different times and you cant because the app only allows one device to be connected ( unless you have a fitbit ace).
05-15-2021 05:44
05-15-2021 05:44
On a phone you can have multiple accounts with one device on each account. It merely means switching accounts to change.
I use 2 accounts and switch once every 5 days or so to record the data from the second watch.
Author | ch, passion for improvement.
05-18-2021 04:19
05-18-2021 04:19
Hi there, @happyfeets @jakesavage. Thanks for stopping by in the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products.
As you have been told by our Support Team, you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time. For more information, see Can I use more than one Fitbit device with the same account?
If you have any further questions, please feel free to update your support case so our team can continue assisting you.
By the way, I've moved your post to the Other Versa Smartwatches board for organization purposes.
Have a nice day.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-21-2022 19:59
02-21-2022 19:59
How do you record the data after you switch accounts? I have one device on my phone and the other on my iPad but would like to add the data from each device to each account.
02-21-2022 22:10
10-29-2022 22:28
10-29-2022 22:28
Surely there is a work around for this issue.
.... Is it a matter of writing a new code to facilitate having the opportunity to have 2 or more devices linked to one's account?