02-04-2024
08:14
- last edited on
02-05-2024
07:29
by
MarreFitbit
02-04-2024
08:14
- last edited on
02-05-2024
07:29
by
MarreFitbit
I’m unable to reinstall my Versa 3
Moderator Edit: Clarified subject
02-04-2024 19:28
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-04-2024 19:28
Hi @Ncirel1 - the new V4 Fitbit App possibly has problems setting up a watch again.
It may help if you toggle Bluetooth off/on, and restart the watch and phone, but not always.
You can always chat via the Fitbit App, Help & support section, Contact Customer support.
Author | ch, passion for improvement.
Best Answer02-05-2024 04:57
02-05-2024 04:57
I got it reinstalled but now the battery is dying fast!!
Best Answer02-05-2024 05:45
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-05-2024 07:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-05-2024 07:35
Hi there, @Ncirel1. Welcome to the Fitbit Community Forums. I'm sorry to hear about the inconveniences you've been having with your Versa 3. I'm pleased to hear you managed to solve the setup issues. We'll do our best to help you with the battery that is draining quickly.
By any chance, are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep?
Additionally, please see Can I extend my Fitbit device's battery life?
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Best Answer02-05-2024 11:19
02-05-2024 11:19
I ordered a pebble today
Best Answer