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Can't unlock my Versa 2 with my phone

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‎01-21-2021 15:04 - last edited on ‎01-22-2021 03:46 by Fitbit Moderator

‎01-21-2021 15:04 - last edited on ‎01-22-2021 03:46 by Fitbit Moderator

Welcome
My Versa 2 is Blocked , If Enter App Fitbit -> Device Look
for reset number Show "Preparing.." & not Show Form Change Number ..

Thanks.

 

 

Moderator Edit: Clarified subject

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‎01-21-2021 23:00

‎01-21-2021 23:00

This seems like a common problem following the latest update.

Have you contacted Fitbit Support directly to inform them of the problem. They may be able to help you.

Author | ch, passion for improvement.

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