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Can't update Versa

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‎05-01-2019 12:12

‎05-01-2019 12:12

Recently got a Versa but when setting up via WiFi to update device it fails every time. I did have an alta which worked fine with my phone and I have followed the steps in - https://help.fitbit.com/articles/en_US/Help_article/2047/?l=en_US&c=Topics%3ATroubleshooting&p=versa...

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‎05-01-2019 14:25

‎05-01-2019 14:25

Hi, maybe this guide can be helpful to update your Versa.  

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‎05-02-2019 08:56

In response to SunsetRunner

‎05-02-2019 08:56

@jreid423 Welcome to our Fitbit Community! I'd like to follow up on the update issues that you are experiencing with your new Versa.

 

I'd just like to know if the issue persists or if it got resolved after following the advice the shared my friend @SunsetRunner.

 

If you found his post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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