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Can't update

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My fitbit has been trying to update for days. I have my iphone updated to the newest version of iOS. I have my phone and fitbit on WiFi. For 3 days my fitbit has been updating for about 8 hours at a time. HELP!

 

 

Moderator edit: subject for clarity

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I have been trying to update my Fitbit Versa. I am on day 3, I start it at 8 am, and let it update until i leave work at 5 pm. I have it on Wi-Fi, I have my iphone updated to the latest version of iOS. 

 

HELP! This is getting very frustrating!

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Welcome to the Fitbit Community, @fellykish.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with updating your Fitbit Versa. I am sorry that you are going through this situation, I totally understand how you are feeling. Thank you for your efforts to resolve this. I recommend confirming the steps to update your device from this help article: How do I update my Fitbit device? Move on to the complete troubleshooting steps if the issue persists. 

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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