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Can we down grade from the latest update?

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Can we down grade from the latest update? 
i would like to use my Fitbit to track my sleep, heartrate and workouts accurately. I love my fitbit but I’m becoming impatient I am not able to use it other than steps. There is no date when the fix will be, so there should be an option vert back from the update. 

versa 

high heartrate (143+ laying in bed)

Not tracking sleep

 reported issue to customer service already 

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You have to install the previous fitbit app version such as 2.95

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Hi @Leesa2018 There is no way to officially downgrade your update, sorry. There may be work arounds on the internet, but I have no idea if or how they work, assuming they are available. I am also  assuming you are talking about the actual versa. If it an app update that has upset things they are available on the internet.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

You have to install the previous fitbit app version such as 2.95

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