help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Clock Error

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-08-2019 19:27

‎07-08-2019 19:27

My versa says clock error go to app to try another clock. I went into my app and tried to download a dif one but it said its still downloading a dif one which i never picked. Its been "switching" all day. Is there a way to cancel that download to start the one I do want?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-08-2019 23:40

‎07-08-2019 23:40

Hi @ankraft  Try restarting the Versa several tmes and see if that helps. If it doesnt then please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes