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Clock is losing time

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‎05-08-2019 05:38

‎05-08-2019 05:38

The Versa is losing time about 10 minutes in twelve hours.   When the watch syncs, it goes to the correct time but begins to lose over the course of the day.  

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‎05-08-2019 06:29 - edited ‎05-08-2019 07:02

‎05-08-2019 06:29 - edited ‎05-08-2019 07:02

Hi, if you're using a Third Party Clock Face, change it to one developed by Fitbit itself and restart your Versa. If you're using a Fitbit Clock Face, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see after each restart the Fitbit logo and release the buttons. After that sync your Versa with the Fitbit app and see if the time problem is solved. This restart procedure resets the internal system of your Versa. 

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