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Community Steps Not Updating?

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‎07-03-2019 23:44

‎07-03-2019 23:44

So I don't know if this is just me, but ever since I updated to the new look app - the community steps haven't been updating. My daily steps/exercise has been updating but nothing else. According to my app I'm sitting at 75,903 steps since Saturday and it is now Thursday of the following week.

 

I've contacted support but they just told me to log out and reset everything, did that and no change. 

 

Anyone have any ideas?

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‎07-04-2019 17:28

‎07-04-2019 17:28

Welcome on board @SunsetRunner, it's nice to see a new member around!

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your community steps not updating. I appreciate your efforts to resolve the issue. Thank you for taking the time to get in touch with our Support Team. I'd suggest to keep communication open with our team since they have already all the details and special tools to continue assisting you. 

 

If you have any questions, feel free to let me know.

 

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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