03-20-2019 22:52
03-20-2019 22:52
I had earlier purchased Ionic but had to return due to compatibility issues with my phone later returned it due to some physical malfunctioning.
Purchased Versa now, which is also not compatible with my One Plus 3T phone.
I strongly believe your devices have compatibility issues with One Plus phones. Pl check.
03-20-2019 23:17
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03-20-2019 23:17
Hi @kumarneeraj I looked up One Plus phones on the Supported Devices List, and you are right. Here is the full list of compatable One Plus phones
| OnePlus One | OnePlus 6 |
So only 2. It is not surprising yiu are having problems.
Helen | Western Australia
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