06-19-2019
11:09
- last edited on
06-20-2019
18:30
by
EdsonFitbit
06-19-2019
11:09
- last edited on
06-20-2019
18:30
by
EdsonFitbit
My Fitbit screen cracked when I dropped the watch last week. I need new tracker and was starting to shop around, due to problems I'd always had syncing my versa to my OnePlus 6 phone. However, I've just checked the latest device list and OnePlus 6 is now on there! Can you confirm if the compatibility issues have been addressed? Fingers crossed as I liked my versa!
Moderator edit: updated subject for clarity
06-20-2019 18:29
06-20-2019 18:29
It's great to see you around @Suzixxx.
I'm sorry to hear about your damaged Fitbit Versa. Thank you for your interest in purchasing Fitbit products. I can confirm you the OnePlus 6 is fully compatible with the Fitbit Versa, as shown in the list of compatible devices, and it should work fine. I noticed that you've been in touch with Customer Support about the cracked screen. I'm pretty sure they will do their best to provide a high level of assistance.
If you need instructions to set up a new Fitbit device, please visit this article.
If you have any other question, please don't hesitate to contact us back at any time.
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