03-04-2020 22:13
03-04-2020 22:13
Hi,
not sure where to post this but here goes..
I’ve placed an order but had to update my payment details. I then received an email to confirm the changes but it’s a broken link.
any ideas if the order will still be processed?
at this point, I'm disappointed in Fitbit so wouldn’t mind if it doesn’t.
03-05-2020 11:00 - edited 03-05-2020 11:00
03-05-2020 11:00 - edited 03-05-2020 11:00
Welcome back to the Fitbit Community, @Lateflorey.
I appreciate your participation in the Forums and sharing that the email confirmation for your order has a broken link. I am sorry that you are going through this situation, I totally understand how you are feeling and recommend contacting our Support team. They will be happy to check the status of your order. You can use this link to contact our Support team.
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.