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Connection Lost - Alexa

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‎02-24-2021 14:55

‎02-24-2021 14:55

I got my versa 2 for Xmas but I've had no luck connecting to Alexa. I've followed all of the trouble shooting with no success. I have the Alexa app and latest Fitbit app on my phone. I've reset my WiFi. My app is running in the background, I've allowed access to everything, and I am logged in to Alexa on the Fitbit app. However, I still get the connection lost error on my versa 2 and it's showing as disconnected on the Alexa app. I am using a Huawei smart 10, android, in the UK, I am guessing it's compatible??

 

Help???

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‎02-24-2021 14:56

‎02-24-2021 14:56

Sorry I meant Huawei p smart 2020

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