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Connection Problems

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‎07-25-2018 15:54

‎07-25-2018 15:54

I just bought my fitbit versa and I'm trying to set it up. When I start trying to connect it to the app, it says found tracker, and then sits there for a few minutes and then says Bluetooth  issues and then stops trying to connect it. This is really getting annoying.

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3 REPLIES 3

‎07-25-2018 19:12

‎07-25-2018 19:12

The same It is happening to me, could you fix it?

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‎07-25-2018 19:54

In response to SaydeCol

‎07-25-2018 19:54

not yet, I keep getting the same thing

 

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‎07-25-2018 20:04

In response to SaydeCol

‎07-25-2018 20:04

Okay so what I did was told my phone to forget the versa in the bluetooth settings. Then I went into the fitbit app and added it in the app, next thing I know I feel it vibrate and I see the pairing numbers on the face. It finally connected.

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