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Constant need to manually sync

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‎01-01-2022 03:39 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-01-2022 03:39 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

My new Versa 3 needs to be reconnected every morning to my iPhone 12 as the clock is always 5 to 10 minutes slow. 

When I open the App, it syncs the Fitbit and the time updates to correct time.

 

Background refresh is enabled in the iPhone.

 

What can I do so that I don’t have to manually sync my Fitbit every morning? 

 

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1 REPLY 1

‎01-01-2022 05:31

‎01-01-2022 05:31

Hi @Paul_London - if your watch loses that much time, it seems faulty. Take it back and get a refund.

Mine loses about a second a day at most and that's without syncing between charges every 5 days.

Author | ch, passion for improvement.

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