01-01-2022
14:36
- last edited on
12-18-2022
20:40
by
MatthewFitbit
01-01-2022
14:36
- last edited on
12-18-2022
20:40
by
MatthewFitbit
My Fitbit versa 3 watch keeps getting the unsync icon on my watch have tried turning off & back on still does it constantly
01-01-2022 20:34
01-01-2022 20:34
Hi @Kyliejordan - this may happen if your phone is out of range but more likely because your Fitbit App is not running in background.
Author | ch, passion for improvement.
01-01-2022 22:50
01-01-2022 22:50
Ok it says it's running so does my pedometer even when my phone is next to me still does it but thank you
01-01-2022 22:55
01-01-2022 22:55
@Kyliejordan- In which case the watch is not properly synced - see Why won't my Fitbit device sync?
It may be a good idea to restart your phone in case it is having problems.
Author | ch, passion for improvement.
01-02-2022 06:51
01-02-2022 06:51
@Kyliejordan are you referring to the phone icon with the line through it? This is about Bluetooth connection. when the app wants to sync it will request connection with the tracker
01-04-2022 22:26
01-04-2022 22:26
Ok thank you very much also how can I increase my battery life I'm charging it everyday
01-04-2022 22:33
01-04-2022 22:33
Hi @Kyliejordan - have a look here at the major causes of the battery usage. How to resolve the Major issues causing short battery life.
Author | ch, passion for improvement.