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Continuous issues with syncing to my phone

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‎06-02-2019 17:34

‎06-02-2019 17:34

I almost everyday have had to do the steps to get my Fitbit versa to sync to my phone and laptop. I’m getting very frustrated, and now I tried everything and it did not sync. 

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4 REPLIES 4

‎06-02-2019 20:11

‎06-02-2019 20:11

same thing with my versa and Samsung android phone. Syncs about evert 4 days or do  . Really sucks. I had to undo everything and start over to make it sync  but occurs again

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‎06-03-2019 04:54

‎06-03-2019 04:54

I’m having the exact same issue, my fit bit won’t sync properly (IOS user)& on the rare occasion it does, by morning its off again. Considering the price of this watch I am very disappointed I don’t know if there’s bug fixes needing to be made or what the issue is but it needs to be fixed. Fitbit is about to lose a sworn customer to the Apple Watch 

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‎06-03-2019 05:16

In response to Sav93

‎06-03-2019 05:16

same issue hear.  It's a real waist of time and money. I won't believe the hype next time.

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‎06-03-2019 08:41

‎06-03-2019 08:41

Same here!  Last couple of days had problems syncing with my iPhone. I have to reset the versa and set up as a new versa on the app, then it syncs for a few hours, then it stops again.

Hoping it’s just a problem with the app that updated and there’ll be another update soon to fix it, really annoying me now. 

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