help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Credit card pay no longer works after update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-23-2018 19:58

‎12-23-2018 19:58

I can no longer use my Versa watch to pay by tapping since the update I loaded yesterday. Are others having this issue? It is super annoying and I’m keen to fix it. Suggestions welcome. 

Best Answer
2 REPLIES 2

‎12-25-2018 08:10

‎12-25-2018 08:10

@Nikkigetsfit A warm welcome to our Community! Sorry to hear that you can't use the Fitbit pay option on your Versa. Try restarting it. After this remove the credit card information and add it again.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎05-08-2019 10:37

In response to AlvaroFitbit

‎05-08-2019 10:37

I do not think I should have to fix my fitbit every time it updates.

Best Answer
0 Votes