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Customer service experience

‎08-02-2025 05:21 - last edited on ‎08-02-2025 06:36 by Fitbit Moderator

‎08-02-2025 05:21 - last edited on ‎08-02-2025 06:36 by Fitbit Moderator

Remember when Fitbit had a website that did more than just try to sell you stuff? You could actually speak to a person who would help with your problem. Sigh. Those were the days.


Moderator Edit: Clarified subject

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‎08-02-2025 13:10

‎08-02-2025 13:10

Hi @Nightreading. Welcome to the forums. 

Thank you for taking the time to share this feedback with me regarding your experience with Support. 

If you need to contact one of our customer service representatives directly you can click on this link.

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