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Cut band in half?

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cmhall__

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I'm returning a Fitbit Versa band because I accidentally bought the wrong size, but customer service wants me to cut it in half.

I don't understand why, and also if I were to cut it how should I cut it? like vertically or horizontally?

Please help

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17589

I think it's an anti-fraud measure to make sure you're not selling it. As long as it's made unusable then how you cut it in half doesn't matter.

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17589

I think it's an anti-fraud measure to make sure you're not selling it. As long as it's made unusable then how you cut it in half doesn't matter.

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cmhall__

2 0 0

Thanks Steve! I was really confused because customer service didn't explain. Bur it makes a lot of sense now.

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