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Daily step graph different from synced steps

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‎07-05-2020 05:43

‎07-05-2020 05:43

My daily steps on my watch and dashboard match and are accurate(nothing is manually logged), but when I look at the graph to see the time frame of my steps most of my steps are not accounted for in the graph. The reason this us such an issue us because I'm in challenges with people in different time zones and uts only counting what's in the graph and not my actual step. For instance, yesterday I did 21,570 steps but the graph only shows 5409. I've included the graph...help!!https://drive.google.com/file/d/1C2hxYp1oj0spgivXS39rcTq2CwyBvPWl/view?usp=drivesdk https://drive.google.com/file/d/1C6VtSXnQ_-PvLFBcikoBRVVRDtQWrhTg/view?usp=drivesdk 

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‎08-22-2020 10:13

‎08-22-2020 10:13

Hi! I'm having the same problem, and it's been happening since June. For some reason support is completely ignoring me every time I post about it. Very frustrating. Are you still experiencing it?

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