Total step count and graph do not match

[stepperstepper]

For some reason, for today only, my in-app  graph isn't showing all of my steps. My Versa 2, my main dashboard, and my "steps" section show the correct number (6718 steps), but my graph shows 6090. This is affecting my hourly step count (I got 8 out of 9 hours, but the app only shows 6 out of 9 because it's missing 700 steps). Yes, my tracker and app are updated. I already reset my tracker and logged in and out of the app. This issue is present on BOTH the app and the desktop website. And no, I haven't logged any exercise manually. How do I fix this??

[stepperstepper]

This problem never fixed itself. I ended yesterday with 9722 steps, only 9101 of which are shown on the graph. Can anyone help?

[stepperstepper]

  

Still nothing? I had the same issue today (even though it's "only" 5 steps). How can I keep this from happening?

[stepperstepper]

 

 

The same thing happened today. I still haven't gotten any help or support so I guess I'm just talking to myself here.

[stepperstepper]

This is still happening to me. Still no help from forum support, of course. I don't understand why I'm being ignored.