Just before Christmas I had a replacement Versa under warranty as the battery life was awful, the replacement arrived and was even worse. Costumer services sent another replacement out which I gave the benefit of the doubt and accepted.
The second replacement arrived yesterday and is so damaged, clearly an old return, it is battered!
All I am being offered is to wait for a further replacement so I am still without a Fitbit on a watch still under warranty and they won't offer an upgrade or anything for this inconvenience just keep giving the robotic answers
Astounded that such a large company is this bad!
Their watches aren't the cheapest and I expected better, such a shame as I loved my first one but this has really ruined my experience with Fitbit.
Has anyone else had this issue and had it resolved?
