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Debit card missing on versa 2

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‎01-23-2020 07:40

‎01-23-2020 07:40

Hi I have a versa 2 ..I added and have use Fitbit pay...however today watch shows no card and asks to add card to wallet ...on Fitbit app on phone its shows up ..so why is card missing...?? I have tried force stop app , turned watch on and off , bluetooth on and off and card still doesn't show up ...I use Samsung s10 

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4 REPLIES 4

‎01-23-2020 09:11

‎01-23-2020 09:11

@stevieonline9 Is your Fitbit app on your phone up to date?  Have you attempted to remove the card from the Fitbit app and set it up again?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎01-23-2020 09:18

In response to Heather-S

‎01-23-2020 09:18

I have just done that  as I couldn't see any other option .So I have card back now on Versa.My worry is this will keep happening which defeats the purpose of it...

I live in hope 

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‎01-23-2020 09:27

In response to stevieonline9

‎01-23-2020 09:27

@stevieonline9 I hope it won't happen again.  Mine has never done that, so perhaps it's just a fluke. 🙂

 

Happy stepping!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎01-23-2020 11:14

In response to Heather-S

‎01-23-2020 11:14

Just noticed my debit card is again missing again...I'm very not happy with Fitbit versa 🤬

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