Device Exchange

[Taralove420]

Hello and thank you for reading. My Versa 2, side button, has ceased to work. I cannot access any apps because you need the side button to navigate. So, because I am still under warranty, I am getting the device again for free to replace. 
My question is this - Will I have to begin all over again with my stats and badges when I get the new unit or will I be able to pick up right where I left off? 
Thanks again! 

[Odyssey13]

Hi @Taralove420  your history is safely stored on the Fitbit servers. When you get the replacement, you'll set it up as a new device on an existing account. Your stats will continue with the new Fitbit!

[Taralove420]

@ Odyssey13 - thank you so much for the answer. Makes me feel a lot better. That’s great!

[Odyssey13]

@Taralove420  you'll be fine. I've done it a few times myself and it's never failed. I have stats going back a few years! While you're here, check out the link in my signature for a fun part of the forums where you can share tips, recipes and more. The breakfast thread makes me hungry.