06-21-2022
	
		
		04:46
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		12-18-2022
	
		
		17:53
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MatthewFitbit
		
		
		 
		
		
		
		
		
	
			
		
 
					
				
		
			
    
	
		
		
		06-21-2022
	
		
		04:46
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		12-18-2022
	
		
		17:53
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MatthewFitbit
		
		
		 
		
		
		
		
		
	
			
		
This morning I started getting a new clock face. It's black with white writing. Across the top it shows battery % and date, the middle shows time, bottom left has a foot and right shows some arrows pointing up. When I click on it, my normal clock face comes up. My Quick View is turned off. I did a soft reset and it's still there. I don't want this. How can I get rid of it??
Answered! Go to the Best Answer.
06-21-2022 05:04
 
					
				
		
 Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              06-21-2022 05:04
Hello @Janebthomas and welcome to the Community. I apologize if I am misreading your post, but it sounds like your Always On Display is turned on. Swipe to the right on your screen. If the bottom left icon (the one that looks like a watch) is lit, tap it to turn it off.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS 
Take a look at the Fitbit help site for further assistance and information.
06-21-2022 05:04
 
					
				
		
 Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              06-21-2022 05:04
Hello @Janebthomas and welcome to the Community. I apologize if I am misreading your post, but it sounds like your Always On Display is turned on. Swipe to the right on your screen. If the bottom left icon (the one that looks like a watch) is lit, tap it to turn it off.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS 
Take a look at the Fitbit help site for further assistance and information.
06-21-2022 05:06
 
					
				
		
06-21-2022 05:06
Thanks - that did it!
 
					
				
				
			
		
